💳 Subscription Settings - Failed Payment Retries

A business user would be able to configure the payment retries in case of payment failures for a subscription.

They can define up to 3 retries based on the requirement such that there could be a gap of 1/3/5/7 days between each retry.

Default retry would be configured to 3 retries with a gap of 1 day each and this default can be changed as per the business requirement

Any changes in retries would impact all existing and new subscriptions such that if a subscription is already retrying and settings are changed, the changed settings would be applied to this subscription and it's retries as well. Example - If the existing configuration is of '3 retries with a gap of 3 days for each retry', and there is a subscription with payment failure and 1 retry is already done but before the 2nd retry, the settings are changed to '2 retries with a gap of 3 and 5 days respectively', then this subscription will see it's 2nd retry happen after 5 days and no 3rd retry would be done.

In case all payment retries fail, the business user would have an option to either keep the subscription in 'Unpaid' state like it does today OR they can select a checkbox to move the subscription to 'Cancelled' state on the same Settings page.

Payments > Settings > Subscription

NMI, Authorize.net, Square

Subscription payment reminder settings