Changelog
Follow up on the latest improvements and updates.
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We are thrilled to announce the inclusion of Google in Ad Manager, our second ad publishing platform after Facebook! Users can now seamlessly connect their Google account and create responsive search ad campaigns in just a few steps. This major enhancement expands our ad platform offerings, making it easier for users to diversify their advertising strategy across multiple channels.
👀 What’s New?
A. Connect Google with Ad Manager:
Seamless Integration: Easily connect your Google account to LeadConnector through a simple onboarding flow.
Google Ad Accounts: Display and select eligible Google Ad accounts linked to your connected Google account.
B. Create Google Search Ad Campaigns:
Step-by-step campaign creation process directly from Ad Manager:
Ad Content Creation: Create up to 3 ads per campaign with one URL domain, unique headlines and descriptions.
Keyword Management: Add up to 40 positive and 40 negative keywords per campaign, with suggested positive keywords based on your website.
Budget & Audience Controls: Set daily budgets, start and end dates, and manage payments through your connected Google Ad account.
Target specific geographic locations or radii and select languages for more precise audience targeting.
C: Monitor Ad Campaign performance under Statistics:
Under Statistics tab on the Ad Manager home screen, the google ad analytics are shown allowing users to visualise Performance Analytics and Conversion Summaries for all campaigns, along with a tabular view of key metrics.
Enhanced Filtering & Monitoring: Users can filter campaign statistics by date range or ad publishing platform. Individual campaign statistics can be viewed by clicking on the campaign name for deeper insights and data-driven decision-making.
👷 How It Works:
Step 1: Connect Google to Ad Manager
Click the “Connect Google” button in Ad Manager.
Select your Google account and allow all permissions for LeadConnector.
Choose an eligible Google Ad account from the dropdown.
Click “Get Started” to begin creating your Google campaigns.
Step 2: Create a Google Search Ad Campaign
On the Ad Manager home screen, click “Create Campaign” and select “Google.”
Choose to create from scratch or use templates (Coming Soon).
Define your ad content: Enter unique URL, distinctive headlines and descriptions for up to 3 ads.
Add positive and negative keywords to control how your ad is displayed.
Set your daily budget and specify your target audience by location and language.
Review all details, click “Publish,” and your campaign is live!
Step 3: View Campaign Statistics
On the Ad Manager home screen, navigate to the “Statistics” tab to view metrics for all published and paused campaigns.
Use the platform filter to toggle between Google and Facebook campaigns.
Apply a date filter to display performance metrics for the selected date range.
Step 4: View Individual Campaign Statistics
In the “Statistics” tab, view detailed metrics like clicks, ROI, CPC, and CTR for each campaign.
Click on a specific campaign to open a detailed statistics page with performance data for that campaign.
Use the date filter to refine the statistics for the individual campaign within a specific date range.
🧐 Why This Feature?
By adding Google as the second ad platform, users now have the power to advertise across both Facebook and Google – the two largest advertising ecosystems. This integration aims to simplify ad management, improve efficiency, and provide users with the flexibility to scale their advertising campaigns effectively.
⏩ What's Next!
Exciting updates on the horizon include:
Snapshot Support: The addition of google ad campaigns as an asset to the snapshot creation and loading flow.
Ad Templates: Quickly create campaigns using pre-built templates for Google ads.
Retargeting Options: Create custom audiences from contact lists or website visitors for more tailored ad targeting
new
Invoicing & Payments 💳
Reporting 📊
Dashboard 📶
📶 Account Dashboard and Reporting : Payment Widgets & Insights
Bringing powerful Payment Widgets to help you track and analyze revenue trends effortlessly. Now, you can visualize key payment metrics right on your dashboard, making it easier to monitor financial performance at a glance.
👀 What’s New?
📊 Revenue & Trends
Total Revenue (Last Month) – Total revenue generated in the last month
Total Revenue Trend – Monthly total revenue trend
One-Time Revenue Trend – Monthly trend for one-time payments
Recurring Revenue Trend – Monthly trend for recurring payments
📈 Customer & Payment Performance
Paying Customer Trend – Monthly trend of paying customers
Payment Success Trend – Monthly trend of successful payments
Payment Failed Trend – Monthly trend of failed payments
💰 Revenue Breakdown
Revenue by Channels – Revenue breakdown by different payment channels
Subscription Creation Trend – Monthly trend of new subscriptions
Subscription Cancellation Trend – Monthly trend of canceled subscriptions
🎟️ Discounts & Invoices
Coupon Redemption Trend – Monthly trend of coupon redemptions
Coupon Redemption Amount Trend – Monthly trend of discount amounts applied
Invoice Sent Trend – Monthly trend of invoices sent
Invoice Paid Trend – Monthly trend of invoices paid
💸 Refund Insights
Refund Trend – Monthly trend of refunds issued
Refund Amount Trend – Monthly trend of total refund amounts
👷 How It Works:
- Open your Dashboard
- Click Edit and select Add Widget
- Scroll to the Payments category and choose the widget you need
- Customize filters, switch chart types, and apply themes
- Click Save to update your dashboard
⭐ Why it Matters:
Better Financial Visibility – Get real-time insights into revenue, failed payments, refunds, and more
Track Growth Trends – Understand customer payment behaviors with recurring vs. one-time revenue tracking
Optimize Cash Flow – Monitor payment success rates and refund trends to improve financial planning
Make Data-Driven Decisions – See revenue by channel and adjust strategies for better conversions
new
Memberships 🧑🏫
🧑🏫 Create & Manage Offers from the Product Page
Smarter Offer Management from the Product Page
Managing offers is now more efficient, intuitive, and faster with the revamped Offers table.
📌 All-in-One Offer View – See all offers associated with a product in a single, streamlined table.
⚡ Quick Offer Creation – If no offers exist, a direct link allows for instant offer creation.
🔍 Advanced Filtering – Easily filter offers by Draft or Published status for better organization.
📑 Offer Type Visibility – A new column now indicates whether an offer is Free, Single Payment, or Recurring Payment.
🔎 Search Functionality – Quickly find specific offers by searching for offer names.
🚀 Performance Boost with Module Federation – Eliminates slow iframes, significantly enhancing table speed and user experience.
new
Conversations 🗣️
A.I. 🤖
🗣️ Stop Bot Action
What's New?
We've introduced the Stop Bot Action feature, allowing users to automatically stops the AI bot’s responses when specific trigger conditions are met. This prevents unnecessary back-and-forth messaging, ensuring a smoother customer experience.
How it Works?
Action Name - Stop Bot Action
Action Description
The Stop Bot Action feature enables users to:
Define conditions that automatically stop the AI bot’s responses.
Add a final message to end the conversation
Configure a reactivation timer to resume interactions after a set duration.
Setup Instructions
Follow these steps to configure the Stop Bot Action:
Navigate to the Bot Goals tab
If creating a new bot, assign or edit the bot’s name before accessing this feature.
Click on the "Stop Bot" button
Open the configuration panel to set up the action.
Configure the required details:
- Scenario Name: Assign a descriptive name, e.g., "Customer Not Interested Scenario."
- Enable Scenario Toggle: Ensure this is turned on to activate the Stop Bot action.
- Select the Trigger Condition: Define a clear condition that will stop the bot. Examples: "Customer not interested in the product." "User says goodbye."
- Add Example Phrases: Input relevant phrases to help the AI recognize when to stop.
- Final Message: Set a closing message before the bot goes inactive, e.g., "Thank you for your time. If you have any other questions, feel free to ask."
- Reactivate Bot Timer: Adjust the bot’s reactivation time to ensure it can re-engage contacts who return after a short break.
- Recommended: Set to 5–10 minutes instead of the default 24 hours for quicker re-engagement.
- Add Custom Tag: Assign a tag (e.g., "Stop Bot") to categorize contacts for follow-up actions.
Important Notes for Stop Bot Conditions
Crafting Effective Trigger Conditions: Ensure they are specific to avoid unintended bot deactivation.
Testing: Verify that the bot stops responding as expected when trigger conditions are met.
new
improved
Phone & Text ☎️
☎️ Toll Free Number Verification for SMS
Toll Free Numbers now need your business information to be verified to send SMS.
On the account settings > Phone Numbers > Manage Numbers, you will see a "Verification Required" icon. Clicking on that takes you to the verification flow.
Verification is usually completed in around 3 business days but may sometimes take some more time.
new
improved
fixed
Communities 👥
👥 Communities - Enhancements for email preferences
Overview:
Hey there! We've got some exciting updates this release to make communities platform more stable:
Enhancements:
- 14 new email preferences are now available for communities.
- Group Membership Status Email
- New Member Request
- Declined/Removed by Admin
- Added to Private Channel
- General Group Emails
- New Comment Reply
- Content Reported
- Role Changes
- Group Ownership Changed
- Subscription/Payment Status Email
- Post and Comment tagging emails now contain preview of the comment/post.
- Default template of email now shows which custom value is used where in the preview.
- Paypal as a payment method is now independently supported
new
improved
🏷️ Facebook multi page support for accounts
We are excited to announce that facebook multi page is now out of Labs and enabled for all the accounts.
What's new?
- Leads Sync: Sync leads automatically from Facebook Lead Ads across multiple pages with clear attribution to the source
- Conversations: Chat with customers across multiple Facebook pages using Facebook and Instagram chat integrations.
- Automation: Build customized workflows to automate customer engagement across multiple Facebook pages
- Reputation: Manage reviews and your review responses across multiple Facebook pages
- Mobile App: The HighLevel mobile app now supports conversations across multiple Facebook pages.
- Conversation AI: Conversation AI now supports auto-response to messages across multiple Facebook pages.
- Troubleshoot & Error alert: Added capability to highlight alerts in terms of permissions and troubleshoot option to do basic troubleshooting.
new
Invoicing & Payments 💳
💳 Subscription Settings - Failed Payment Retries
What's New?
A business user would be able to configure the payment retries in case of payment failures for a subscription.
They can define up to 3 retries based on the requirement such that there could be a gap of 1/3/5/7 days between each retry.
Default retry would be configured to 3 retries with a gap of 1 day each and this default can be changed as per the business requirement
Any changes in retries would impact all existing and new subscriptions such that if a subscription is already retrying and settings are changed, the changed settings would be applied to this subscription and it's retries as well. Example - If the existing configuration is of '3 retries with a gap of 3 days for each retry', and there is a subscription with payment failure and 1 retry is already done but before the 2nd retry, the settings are changed to '2 retries with a gap of 3 and 5 days respectively', then this subscription will see it's 2nd retry happen after 5 days and no 3rd retry would be done.
In case all payment retries fail, the business user would have an option to either keep the subscription in 'Unpaid' state like it does today OR they can select a checkbox to move the subscription to 'Cancelled' state on the same Settings page.
Where can we find these invoices?
Payments > Settings > Subscription
Payment providers supported with this feature -
NMI, Authorize.net, Square
What's Next?
Subscription payment reminder settings
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Websites & Funnels 🖥️
🖥️ Navigation menu text wrap for mobile view
What’s New?
We have improved the text overflow issue of the Navigation menu on mobile, with support for wrapping text to a new line.
new
improved
Automations ⚙️
⚙️ Branching in Find Contact Action
Previous Behavior
If a Find Contact action was added in a workflow there was no bifurcation in the builder for the user to figure out how many contacts were found.
New Behavior
We’ve introduced branching support in the ‘Find Contact’ action, allowing for more flexible workflow execution.
This enhancement improves workflow customization by enabling users to define distinct paths based on whether a contact is found or not.
Is it applicable to existing Find Contact action?
- The existing ‘Find Contact’ action will now include an option to switch to a branch flow.
- Once switched, all subsequent actions will follow the ‘Contact Found’ branch.
- After transitioning to the new branch flow, you cannot revert to the previous version’s flow.
- All newly added ‘Find Contact’ actions will automatically use the branch flow.
This update enhances the flexibility of the ‘Find Contact’ action, making it easier to manage actions based on contact search results.
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