We’re excited to announce that you can now upload font files directly into Connects Media Storage! 🚀

Bring your unique branding to life with custom fonts! 🎨

We're excited to announce the addition of Square as a payment integration in Calendars! Alongside existing options like Stripe, Authorize net, NMI, and Razorpay, you can now use Square to seamlessly collect payments for your bookings and expand your global reach.

You can use Square to collect payments for all calendar types. However, Square is currently not supported for the Classic Widget and Service menu.

We're thrilled to announce the release of Appointment Notes Public API! This allows you to easily create, view, edit, and delete notes for individual appointments using APIs.

Managing appointment notes just got easier! With these new public APIs, you can now:

This update makes it simple for users to keep all appointment details in one place. Whether you're creating, updating, or deleting notes, these public APIs make it easy to track important information and keep your appointment notes organized and up-to-date

We are so excited to announce our BIGGEST Black Friday special that we have ever offered: FREE ✨AI Digital Staff For The Rest Of The Year!

Early Black Friday Special:

This is the biggest and best Black Friday Special that we have EVER offered at the BEST PRICE that anyone could ever ask for (FREE) and we're even offering it to you EARLY so you can enjoy it starting today: Friday, November 15th! 

We are so excited about all of the new features that have been and are being released... but ✨ AI Digital Staff is probably the most advanced and customized features and services we've ever offered. It's like having an entire customer service staff available 24/7, trained and devoting to working for your local business! We fully train all of this to be specifically working for your business, knowing your details and helping your business connect & grow even more than ever!

We’ve rolled out key updates to improve the flexibility, performance, and usability of RSS campaigns.

Last Day Scheduling: Schedule campaigns for the last day of the month, auto-adjusting for 31, 30, or 29 days.

Dynamic Helper Guide: Helper text updates based on selected execution days. If none selected, message disappears.

Same-Day Scheduling: Now allows scheduling RSS campaigns for the same day.

Pause/Resume Fix: Fixed issue where campaigns got stuck after being paused and resumed; now schedules correctly.

UI Cleanup: Removed redundant campaign name field from the RSS schedule page.

Clear Date Info: Clear messaging for months that do not have 29th, 30th, or 31st would be skipped

Fixed Weekday Skipping: Disabled weekdays in daily schedules now correctly apply when switching to weekly or monthly.

Enhanced Debugging: Added logs for easier issue tracking.

Upgraded infrastructure is now capable of handling high requests loads further reducing the RSS execution fails

We have brought two major changes to our email builder for better user experience.

Upgraded to the latest Federation (MF) version for better performance and scalability.

Improved User Interface (UI) for smoother navigation and easier media management.

Fixed an issue where the "Missing Unsubscribe Link" warning appeared even when the "Add Unsubscribe Link" setting was enabled.

This resolves the bug and ensures proper email compliance.

You can see who answered an incoming call. Under Conversations > Message details, for an incoming call that was answered, you can see this information

Call answered by (if answered by an internal user)

Call answered by (if answered by a forwarded phone number)

User selected call status is used now

When using the power dialler (under Conversations > Manual Actions), you see the above options at the end of a call. What you choose here will be set as the call status. Your chosen call status here will be used in workflow/automation trigger too. If you choose nothing, our system will detect the call status. Earlier, the system detected call status was used over the user selected call status

Voicemail drops work even when the answering machine message is >15 seconds. Earlier, we would wait for a maximum of 15 seconds before dropping the voicemail. Now, we will wait for the answering machine message to end (beyond 15 seconds) and then drop the voicemail

Added more granular and detailed information in our Export Report to better help our agencies take informed decision.

- To enhance the onboarding experience, we are introducing the A2P Fast Track Program. This new feature reduces the time required to approve A2P campaigns from 7-10 days to a maximum of 3 working days. By partnering with Telephony Providers and TCR we aim to streamline the onboarding process for our customers, allowing them to launch campaigns more quickly and effectively.

Effective November 1st 2024, all customers, new and pre-existing accounts that use Native Phone System (previously LC Phone), will be a part of the A2P fast track program.

Custom-provider now supports webhooks related to subscriptions like charging future payments for subscription, updating subscription, cancelling subscription, moving subscription to different states, etc.

User can now run subscriptions seamlessly using these webhooks as now subsequent payments of subscription can be charged which will be reflected in connect.

We have also added support for payment captured event so that no payment capturing is missed from our end even if it is a delayed payment.

A lot of clients were requesting for the support of such webhooks for custom-provider.

This will lead to seamless experience for users to integrate subscriptions with custom-provider.

Here is the public documentation in which user can refer to webhooks section.