When you refresh a snapshot, it can delete steps in related workflows. Before, contacts waiting on those deleted steps could get stuck and needed manual cleanup. Now we auto-remove those contacts and show a brief heads-up only when a workflow is affected - so nothing stalls and you know exactly what changed.

Prevents stuck contacts, keeps automations accurate, and saves time on manual cleanup.

We've improved the CTA Section of the Quiz Results Page to make configuration faster and smarter, especially for quizzes with multiple tiers (Low/Medium/High). These updates aim to streamline the setup process and improve the end-user experience.

When setting up a CTA for the first tier (e.g., Low) of a category, the Section Content, CTA Name and CTA Link will now automatically populate as default values for the remaining tiers (Medium and High). This ensures faster configuration with fewer repetitive actions.

If the CTA Name or CTA Link is left blank for a tier, the CTA button will be hidden, and only the associated content will be shown. This allows for a cleaner presentation when CTAs are not needed.

New Quizzes: All new quizzes will use this behaviour by default

Existing Quizzes: Changes will only apply after the quiz is re-saved in the builder

These enhancements aim to reduce setup friction and give creators more control over when and how CTAs are shown in the results. Simple, clean, and smarter quizzes ahead! 🚀

We’ve enhanced calendar privacy when accessing accounts via the Login As functionality. Third-party calendar events now consistently respect privacy controls, even when viewed through elevated access.

When using Login As functionality:

This enhancement strengthens privacy and security by ensuring third-party calendar details stay protected across all access methods, while preserving existing calendar behavior for end users.

We’re excited to announce that the Service Booking Public API is now live 🎉

This release enables developers and partners to programmatically create, manage, and retrieve service bookings—unlocking deeper integrations and automation around service-based scheduling.

📦 What’s Included

The Service Booking Public API supports the complete booking lifecycle:

This release makes service scheduling more flexible, extensible, and scalable for our ecosystem.

We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.

We’ve launched a revamped URL Redirect interface with an improved, intuitive user experience, making it easier to set up and manage 301 redirects. This update also introduces support for full domain-level redirects to external domains not connected to your account.

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We’ve introduced new engagement metrics to help you better understand how users interact with your site over a selected time period.

The Opportunity Changed trigger now supports event-based operators. Previously, this trigger worked as a filter—firing for any change on opportunities matching specific field values. Now, with Has Changed and Has Changed To operators, you can trigger workflows only when a specific field actually changes.

Previously, setting a trigger with "Assigned To = John" would fire on every update to John's opportunities—notes, lead value, tags—creating unintended triggers. Now, with "Has Changed To," you can trigger only when the Assigned To field changes to a specific user, ignoring all other updates.

Add or edit an Opportunity Changed trigger, select your field (standard or custom), and choose from the new operators. Existing workflows default to "Equals" behavior, nothing breaks.

We’re excited to release a comprehensive set of Schedules APIs and documentation, enabling users to create, manage, assign, and query schedules/staff availability across calendars programmatically. These APIs unlock deeper automation, powerful integrations, and precise availability control for teams and users at scale.

Provides teams with full programmatic control over schedules and their relationships with calendars

Helps agencies and locations manage availability across large teams and multiple locations

Supports dynamic schedule updates based on workflows, staffing changes, or external systems

Ensures scalable, consistent scheduling logic across the platform

We've made the AI Assistant more efficient by teaching it to recognize when a knowledge base search is actually needed.

The AI Assistant now skips unnecessary knowledge base lookups in two key scenarios: simple conversational messages like "Hi," "Hello," or "Thanks," and workflow analysis requests such as "Analyse my workflow" or "Explain this workflow." These analysis queries rely on the workflow context you're already viewing, not external documentation.

Instead of searching on every message, the assistant only triggers a lookup when there's meaningful content that would actually benefit from it.

Faster responses for simple interactions and workflow analysis, no waiting on searches that won't help anyway.

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Autosave now works with AI Builder created workflows. When Autosave is enabled, your AI generated workflows save automatically upon creation and every subsequent AI Builder edit saves in the background.

Enable Autosave in global workflow settings, then generate workflows using AI Builder, they'll save automatically. Further edits made through AI Builder continue saving without manual intervention.

Build confidently with AI without worrying about lost work from forgotten saves, network issues, or browser refreshes.

We’ve improved how form, survey, and quiz submissions are viewed, downloaded, and shared. This update introduces cleaner PDF layouts, more control over PDF attachments in notifications, and UI improvements across submission settings. Quiz results can now also be shared via email as a PDF.