We’re excited to announce two new updates to enhance security and account management

With 2FA, you can now:

• Protect your account with a secure, one-time verification code during login.

• Ensure peace of mind knowing your data is safeguarded, even if your password is compromised.

Login with Your Credentials: On the login screen, enter your email ID and password, then tap “Sign In”.

Choose Your OTP Delivery Method: You’ll be prompted to select a preferred channel (registered email or phone number) to receive the One-Time Password (OTP).

Receive and Enter OTP: After selecting your preferred channel, tap “Continue”. Enter the OTP you receive and tap “Verify and Sign In”.

Access Your Account: Once authentication is successful, you’ll be redirected to the Account

• A new “Change Password” option is now available under General Settings on the mobile app.

• You can seamlessly update their account password without needing to access the web app.

• For enhanced security, changing the password will log you out of all active sessions across devices.

Open the app and go to Settings.

Under General Settings, tap on “Change Password”.

Enter your current password and your new password.

Tap “Update” to save changes.

Once updated, your password will be changed, and all existing sessions will be logged out automatically for added security.

Previously, all invoice reminders were being sent at 12 AM, causing inconvenience for both businesses and customers.

Business Hours Feature: Configure your operational hours to streamline reminders and invoicing.

Time Zone Preferences: Choose between using the customer’s time zone or your business’s time zone for all reminders.

Future Invoices: These settings apply automatically to all invoices sent after enabling the feature.

Navigate to Invoice Settings > Reminders.

Enable Reminders and add business hours to it

Set Time Zone Preference: Select either Customer Time Zone or Business Time Zone based on your preference. By default it will be set to Business Time Zone.

Apply to Invoices: Once a reminder is toggled on, all future invoices will adhere to the selected reminder automatically.

To enhance flexibility and accuracy in managing reminders across invoicing.

Store owners now have the flexibility to customize the number of columns in the Product List page in their Ecommerce stores. Earlier, users didn't had the ability to change the number of products shown in a row, which can now be customised as needed within the Store builder.

Open your Store Builder and select the Product List element.

In the Settings tab on the right, go to the General section and scroll down to the Layout Options.

In the Layout Options, you'll see the Number of Columns setting, where you can customize the number of columns in the Product List element.

Set the desired number of columns (minimum = 1, maximum = 5).

Once you're done with your changes, click Save and then Publish!

Store owners now have the flexibility to customize text across various components and elements (e.g., Product List, Product Detail, Upsell, etc.) of their e-commerce stores, enabling better localization and the integration of brand-specific language.

Previously, text customization options were spread across the General and Advanced sections, with many fields being non-customizable. Now, all text settings have been consolidated into a single section within the General settings called "Text Customization".

Open your Store Builder and select the element you’d like to customize (e.g., Product List, Product Detail, Upsell, etc.).

Go to the General section in Settings tab on the right, and scroll down to bottom to access "Text Customisation" section.

In the Text Customization section, you'll find text options organized into sub-sections for different parts of the component (e.g., Shipping Details, Payment Section).

Edit the text, labels, or headings within each sub-section as needed.

Once you're done, save your changes and click Publish!

Some text elements, like error messages or empty result states, may not appear in the builder preview but can still be customized.

Existing customization options (e.g., Button Options, Form Options) have been moved to the Text Customization section, and the previous options will no longer be available or needed.

Current stores will continue to function as they are, even if no text settings are updated.

We are excited to introduce the Email Notification Configuration feature under the Phone Integration section. This update empowers owners and admins with greater control over who receives critical email notifications for Messaging Restrictions, A2P Registration, and TF Verification.

A dedicated tab under Phone Integration to configure email recipients.Visible to all owners, admins, and users.The tab will only appear for agencies with at least one account in the LC Phone System.

2.Customizable Notification Recipients

By default, all owners will be listed as recipients. However, owners and admins can now edit the list of recipients and add up to 4 recipients in addition to the owner. All relevant email notifications, including Messaging Restrictions, A2P Registration, and TF Verification, will now respect this configuration.

3.UI & Experience Updates

Intuitive UI for adding/removing emails under the new "Email Notifications" tab and tooltip-based guidance for restricted functionalities.

We're thrilled to announce our latest update to Documents and Contracts on the Mobile App - proper rendering of complex PDF templates within docs and contracts. If you are using a document template on the mobile app with a lot of input fields on an uploaded PDF doc, the document wouldn't render correctly when sent out. This would lead to input fields mismatch when compared to the actual document fields. This has now been resolved with an update document rendering mechanism.

Launch your mobile app and open your account.

Head over to Documents and Contracts, accessible from the lefthand navigation drawer.

Start creating a document using a template that has a complex and PDF and various input fields.

Fill out all the relevant details.

When you preview the document, all the input fields will be perfectly aligned with their associated document fields.

You can then send the document to your contact(s).

The sent document will also render correctly, thus eliminating any confusion in the document filling process.

Incorrect document renders would generally lead to a lot of confusion while filling out the input fields. This fix results in a more seamless document completion approach.

We're thrilled to announce our latest addition to the Mobile App - the launch of the much awaited Social Planner on the mobile app! Connect your favorite social accounts, create and customize posts across different channels, publish or schedule posts, and so much more.

Social Media Accounts - Social planner on the mobile app now supports 6 social media platforms - Facebook, Instagram, Google My Business, LinkedIn, YouTube, and TikTok.

Connect Accounts - Connect new social accounts or access your existing connected accounts inside the mobile app

Social Planner views - Switch between three views to view all your social posts - Monthly View, Weekly view, and List view.

Redirect to post - Tap on the redirect icon located on every published social post on the social planner to open up the post within its dedicated platform.

Create new post - Select all the applicable accounts and start creating a new post. You can also edit or delete an existing scheduled post.

Customize post - Customize the social post with channel specific options. E.g. for Facebook, you can choose to add a follow up comment and select between posting on the feed or in the form of a reel.

Advanced settings - Create and assign categories to posts. You can also add a tag to the post.

Add Media - Add media files to your post using your device's camera, gallery, or files app.

Publish post - Publish your post to all the selected social accounts at the same time.

Save post as draft - Save the post as draft to make edits later.

Schedule post - Schedule a post to be published on a specified date and time.

Schedule recurring post - Schedule a post to be published on a specified date and time with a suitable frequency (monthly, weekly, etc)

The launch of social planner on the mobile app makes it super convenient and easy to create and publish posts on the go. With additional device specific capabilities like the camera or gallery, take your social posting game to a whole new level!

Integration with media storage for convenient addition of media files across web and mobile

Introduction of filters inside Social Planner

Social post approval capabilities

Support for watermarks, hashtags, and custom values

Introduction of post analytics for each social post

Content AI for Social Planner.

Ad campaign audience section only shows the 'Interests' in the search and select dropdown whereas Facebook has other sections like demographics and behaviour too.

We included 'Demographic and Behaviour' along with the pre-existing 'Interests' options for detailed targeting and audience controls.

Each interest, demographic or behaviour that is searched by the user will show the audience reach('Size' for Interests and Behaviour; 'Coverage' for Demographics) details.

This completes the loop on detailed targeting which was missing in our Ad Manager but provided by Facebook.

It was highlighted by a couple of customers during calls and we got an ideas board post too regarding this specific ask.

It was observed in multiple ads that failed with an error as the audience size was too small to deliver and expectation is to broaden the audience. This happens when you select too many behaviours and demographics, and as they have a set audience size attached to them it leads to small audience size that is not fit for publishing an ad.

We're excited to announce the release of public API support for Custom Menu Links. This new suite of APIs enables developers to programmatically manage custom menus, create custom links, and handle menu configurations.

We've added two new scopes for accessing custom menu links

custom-menu-link.readonly,

custom-menu-link.write

GET /custom-menus : Retrieve all custom menus with filtering and pagination options

GET /custom-menus/:customMenuId : Get specific menu details by ID

POST /custom-menus : Create new custom menu links with icon support

PUT /custom-menus/:customMenuId : Update existing menu configurations

DELETE /custom-menus/:customMenuId : Remove specific custom menus

Agencies and SaaSpreneurs catering to multiple industries and offering custom menus based on client's industry can now manage them effectively using APIs and save hours of manual effort. Create a strong

We're open to feedback on how we can further improve your custom menu links management experience. Submit your ideas on the ideas-board.

Public Document Creation: Users can now create Public Documents for signing within the Documents and Contracts > Templates section.

Shareable Links: Upon publishing, a unique link is generated for easy sharing with anyone.

Response Management: All signatures and responses are captured and accessible for download or viewing.

To solve for cases where there's no need to add a contact and a standard agreement has to be signed on the go.