Changelog
Follow up on the latest improvements and updates.
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We’re excited to announce a new feature in Wisco Connect CRM: Auto-Linking! This small but powerful addition makes managing your links faster and easier than ever before.
Here’s how it works: simply type or paste a URL into any text field within the CRM, and as long as you include "http" or "https" before the link, it will automatically convert into a clickable hyperlink. No extra steps, no formatting hassles — the system takes care of it for you.
For example, typing:
will immediately create a clickable link that opens directly in your browser.
This feature is perfect for streamlining workflows, whether you're adding links to leads, sharing resources with your team, or dropping in quick website references.
With Auto-Linking in Wisco Connect CRM, you save time and keep everything connected. Just don’t forget to use http or https at the beginning of your link!
Try it out today and make the most of this seamless new functionality!
new
Websites & Funnels 🖥️
🖥️ Top Browsers and Top Client IPs in Sites analytics
What's new?
1. Top Browsers Breakdown 🌐
See the top 10 browsers your visitors use (Chrome fans, we see you! 🕶️)
Spot trends with usage percentages—optimize your site for what your audience loves!
No more guessing: Fix compatibility issues before they become problems.
2. Client IP Tracking 📍
Discover the top 10 IP addresses hitting your site.
Spot unusual traffic patterns 🕵️♀️—is that a loyal user or a sneaky bot?
🛠️ How to Get Started
- Log into your account → Sites section → Analytics tab.
- Use the dropdown to pick Funnels, Websites, or both!
- Choose a date range (last week? last month? Your call 📅).
- Scroll through the timeline to see browsers, IPs, and page views.
💡 Why You’ll Love This
- Clear & Intuitive
- Smarter Decisions – Tweak your site for the browsers your audience actually uses.
- Spot Suspicious Activity – Is one IP refreshing your page 100x/day? 🚩 Now you’ll know!
🔮 Coming Soon…
📍 Geolocation Heatmaps – See exactly where your visitors are connecting from.
📱 Device Analytics – How many are mobile users vs. desktop loyalists? (Spoiler: It matters for your SEO!)
new
Invoicing & Payments 💳
💳 Integrate Stripe with Gokollab
GoKollab group owners can now integrate Stripe with their accounts to seamlessly collect payments. This new feature enables them to create and manage paid groups within GoKollab. The payments integration page is protected by security code authentication. Once entered, the code grants access to the page for one hour.
How to navigate it?
1) Users can access the payments icon by clicking their profile picture and locating it under their profile card. Clicking the icon will open the payment integration page, where they can connect their account with Stripe.
2) Group owners will also find the payment integration option under the Subscriptions tab in the Group Settings.
new
Forms 📝
Surveys 📋
📝 "Other" Option Now Available in Forms & Surveys!
🆕 What’s New?
Introducing the "Other" option in forms and surveys, allowing respondents to provide a custom answer.
🔑 Key Highlights
More Flexibility: Users can now select “Other” and type in a response tailored to their specific input.
Better Data Insights: Custom responses are automatically captured and stored with all submissions.
Effortless Tracking: These responses are displayed alongside standard answers in your reports.
⚙️ How to Use It?
- Open Your Form/Survey: Start by editing your form or survey.
- Add the “Other” Option: Click the button labeled “Add 'Other' option” next to your multiple-choice field.
- Save Your Form: Confirm your changes and save.
- Collect Responses: When users fill out the form, they’ll see “Other.” If they pick it, they can simply type their own answer.
📝 Key Points to Note
This feature works with both checkboxes and radio button fields.
Custom responses will appear in the submissions tab just like regular options.
The update is live and ready to use—enhance your forms & surveys now!
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🆕 What’s New?
Added trash functionality to Media Storage so you can enjoy a seamless file recovery experience. Deleted files are safely held in Trash for 30 days, giving you a second chance to recover them.
⚙️ How to Use It?
- From media storage, deleted files are moved to trash if you want to remove it from the media storage.
- Navigate to the trash section within Media Storage by clicking on three dots menu on top right,
- Review the list of deleted files.
- Select a file and choose “Restore” to recover it, or “Delete Permanently” to free up space.
📝 Key Points to Note
Files remain in Trash for 30 days before being permanently removed.
Once emptied, recovery of these files is not possible.
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About:
Store owners can now effortlessly import and sync their Products and Collections from Woocommerce to Connect. This enhancement enables store owners to migrate their entire Woocommerce store, including products, collections, contacts, orders, and transactions.
In the previous version of the Woocommerce integration, users could import and sync orders, contacts, and transactions from Woocommerce. The latest update expands this functionality, allowing store owners to seamlessly migrate and sync all their products and collections as well.
How to use
- Access the Integration Settings: Woocommerce integration can be found within an account at: Settings > Integration > Woocommerce.
- Connect the WooCommerce Store: Users can click on "connect" button to begin the setup. A modal will appear where users must enter a valid WooCommerce store URL (e.g., https://yourstore.com without a trailing slash) as the first step.
- Select Data to Import: In the second step, users will be directed to the Import Elements screen, where they can select which data to import from their WooCommerce store. The available options for import are: Contacts, Orders, Transactions, Products and Collections.
- Configure Syncing Settings: The third and final step takes users to the Sync Settings screen, where users can choose which data to continuously sync from WooCommerce to Connect in future. The options for syncing include: Contacts, Orders, Transactions, Order submitted trigger, Payment received trigger, Products and Collections.
- Completing the Setup: After selecting the desired elements to import and sync, click Save. The import and sync process may take some time to complete.
- Manage Settings: Once the WooCommerce integration is successfully connected, users can enable or disable the elements they want to sync for future orders from the WooCommerce store.
- Reimporting Data: If users wish to reimport data, they can disconnect and reconnect the integration, allowing them to reimport any data they may have missed during the initial import.
new
Client Portal 🪪
🪪 Smart Push Notification for Client Portal app (courses, communities)
Overview
We’re excited to introduce the "Smart Push Notification" workflow action! This powerful new feature allows you to automate real-time push notifications for client portals, communities, and courses on both mobile and web apps—boosting engagement instantly.
How It Works
- Trigger: Any Trigger (e.g., user joins a group, completes a course, etc.)
- Action: Smart Push Notification (customizable message and link)
- Use Cases: Notify users about updates, reminders, promotions, or important alerts
Example Notification
Title: New Message from Your Community
Body: "You have a new comment on your post! Tap to check it out."
Redirection: Communities
new
Phone & Text ☎️
☎️ Dialer Refresh (is now enabled for everyone)
The new dialer is now your default dialer to make calls. In case you face any issues and want to go back to the old dialer, you can do so via Labs. Please report your issues to us via support or the Labs portal and we shall fix it. More about your new default dialer:
🌟 Breath of Fresh Air 🌟
It's new, it's fresh, it's clean
📞 Transfer Incoming Calls
Previously, you could only transfer outgoing calls. Now, you can transfer incoming calls as well.
⏰ Save Time
- Designed to save you time, you can start dialing a number the moment you click on the dialer.
- As you dial, we automatically search your contacts for matches.
- Contacts and Recent Calls available on a tap.
📝 Notes
- Add Notes after the call ends from the Recents screen.
- Adding Notes during the call coming soon!
🏷️ Tags
Add Tags to the contact after the call ends from the Recents screen.
📱 Dialpad to Navigate IVR
Earlier, if your call was answered by an IVR (_Press 1 for X ... ), you couldn't navigate it because you couldn't access the dialpad. Now you can!
It is the default dialer now! Reversible change: you can go back to the old dialer if you face issues.
new
Websites & Funnels 🖥️
Email 📬
🖥️ Optional End Time for Dynamic Timer
You can now set a dynamic timer to end after a specific duration from when the email is opened or sent.
👀 Problem Statement:
Users wanted more flexibility, as end time restrictions were tied to the timer’s duration.
🚀 What We Did:
We made the end time optional for dynamic timers. Now, the timer will end exactly after the set duration from when the email is opened or sent.
⚡ Example Use Cases:
- 2-hour discount from an abandoned cart email
- 24-hour birthday discount after opening the birthday email
👷♂️ How to Use:
- Go to Countdown Timer
- Create a new timer
- Choose Dynamic
- Set the Duration and disable Set End Time
Note:
One Dynamic timer works for a contact only once. It is advisable to clone the timer before reusing it in other templateThis update offers a more flexible, user-centric approach!
new
Conversations 🗣️
A.I. 🤖
🗣️ New Response Info for Conversation AI
What's New
We've enhanced the Response Info feature by introducing three key improvements:
- Agent Preview - Users can now view the Agent Name in AI Message Details for better tracking.
- Chat History Tab – View previous conversations used to generate the AI response.
- Action Execution History – Track all the actions the AI triggered to generate its response, improving transparency and troubleshooting.
How it Works?
Accessing AI Message Details
- Navigate to the Conversation View.
- Click on Response Info to open the AI Message Details panel.
- The panel displays the AI-generated response along with key details like the prompt, intent, and relevant data chunks.
New Details
Chat History Tab
- A new Chat History tab is now available in the AI Message Details panel.
- Clicking this tab reveals previous conversations considered when generating the AI response.
- Users can view only the relevant bot-user interactions used as context, ensuring clarity.
Action Execution History
- Below the Chat History section, an accordion-style dropdown displays Action Execution History.
- Users can expand this section to see all the Actions the AI triggered during response generation. Example - Appointment Booking , Stop Bot , Update Contact field or Trigger a workflow
- The section includes:
- Action Description: What action the AI attempted (e.g., retrieving appointment slots).
- Requested sent to AI: The request sent to AI (e.g., "Getting slots on 14th October from 7 AM to 7 PM.").
- Response generated by AI : The final data returned by AI (e.g., "Slots fetched from the calendar.").
These enhancements provide deeper visibility into how AI responses are generated, helping users verify data accuracy and improve AI interactions.
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