We've upgraded the underlying AI model powering all Workflow AI Actions. This is a significant under-the-hood improvement that delivers noticeably better results across the board.

No configuration changes needed , your existing workflows automatically benefit from the upgraded model. You should see more reliable outputs, fewer edge case errors and overall higher quality results from every AI action.

Content Cloning has been introduced in the New Courses Builder to help creators duplicate course items quickly and efficiently. This enhancement allows instant cloning of Lessons, Quizzes, and Assignments, including all associated content and assets, significantly reducing repetitive setup during course creation.

The following elements are duplicated as part of the cloning process:

Speeds up course creation by eliminating repetitive configuration.

Enables consistent reuse of structures across modules (e.g., recurring quizzes or assignments).

Original content remains unchanged; cloned items are fully editable immediately after creation.

Extend content cloning across Courses, enabling creators to import content from one course into another for an even more streamlined creation experience.

Take full control of your community experience by choosing exactly which tabs appear in your community’s navigation bar, tailored to how you want members to engage

To keep communities functional and discoverable, Discussion and About are mandatory and cannot be disabled.

All other tabs can be toggled on or off and instantly hidden from the navigation bar for all members of that community.

By default, all tabs are enabled for every community

Form tracking now captures more than just name and email.

External Tracking has been enhanced to detect, capture, and map custom fields from both HighLevel forms and standard HTML forms, with improved field-level accuracy.

You can now assign fillable fields in Documents & Contracts templates dynamically to the workflow "From user"

Accounts can now customize the “Please share your contact details” default prompt shown in the Chat Widget. This enhancement introduces two distinct, editable message fields, giving users full control over how and when contact details are requested, both automatically and agent-triggered.

A - On the left panel of the chat widget builder section > under 'Chat Window' tab, Contact Form Intro Message (Auto Prompt) is present:

B - On the left panel of the chat widget builder section > under 'Chat Window' tab, Contact Form System Message (Agent-Triggered) is present:

We've renamed and reorganized AI related workflow actions for better clarity and easier navigation.

AI Actions Category: All AI powered actions previously under the Workflow AI category now fall under the AI Actions category with clearer names:

Conversation AI Category: Conversation AI Actions previously labeled as "AI Actions" in workflows have been moved to a new "Conversation AI " category for better organization.

With the rollout of AI Builder and other AI powered features in workflows, users were experiencing confusion between different AI functionalities. This action level reorganization and name change creates a clearer distinction and mental model.

All existing workflows using these actions will continue to function normally—only the names and categories have changed. No action required on your part.

You can now use your custom fields and values directly inside Calendar related settings across Calendars, Services, and Rentals to create more personalized appointment experiences.

Previously, when configuring text-based settings like email/SMS templates, meeting locations, or appointment titles, the selector only showed predefined system custom fields (for example, {{contact.name}} or {{appointment.start_time}}).

With this update, your user-created custom values are now available in the selector for personalization and lead enrichment.

🎯 Personalize reminders, confirmations, and appointment details using your own data

🧩 Maintain consistency across Calendars and other parts of the platform

⚡ Faster setup without manual copy-pasting of custom values

This update gives you more flexibility and control over how appointment-related communication is personalized.

We’ve introduced a new phone number importer that ensures contact details from Calendly appointments are accurately captured in the system. Whether the phone number is entered in the location field or submitted through a form question (Q&A), the system helps ensure the right number ends up in the contact’s profile — reducing manual updates.

✅ Automatic Sync from Location Phone Number

If the invitee's phone number is provided directly in the meeting location and no phone fields are present in the form, it is automatically synced to the contact.

✅ Mapping Modal When Phone Numbers Come from Form Fields

If a phone number field exists in Calendly form, a mapping screen is shown, wherein:

You can choose “Do not sync” if you don’t want any number mapped

This ensures clarity and control whenever numbers are collected via forms.

✅ Clean Handling When No Phone Fields Exist

If the selected Calendly calendar(s) has no phone number fields (neither location nor form), the phone sync step is simply skipped — no prompts, no errors.

For shared calendars, if any user updates the phone number sync option — the change will apply to all users linked to that calendar.

Ensures phone-based meetings always have the contact number synced within the system

Eliminates manual copying of numbers from Calendly into contacts

Gives users control when multiple phone sources exist

Managing date-specific availability just got a whole lot easier.

Previously, you could add date-specific hours for only one date at a time, which made setting availability across multiple days slow and repetitive. With v2, you can now select multiple dates at once and apply the same working hours to multiple services and locations in one go.

When you select multiple dates, the system automatically groups consecutive dates together so they’re easier to manage later.

If you select Jan 2, 3, 4, 5, 8, and 9:

You can edit or delete each group later without affecting others.