🎯 Overview
You can now send SMS notifications for calendar and service appointments β€” giving you more flexibility in how you communicate confirmations, reminders, and updates. SMS is a powerful way to improve appointment related communication and provide real-time updates to your clients and team.
πŸš€ What’s New?
βœ… SMS Support for Key Event Types
You can now send SMS notifications for all appointment events β€” Appointment Unconfirmed, Confirmed, Canceled, Rescheduled, Reminder, and Follow-up β€” across both Calendars and Services.
βœ… Customizable Recipient Options
Choose who receives each SMS: the Contact, Assigned User, or Additional Phone Numbers. This gives you control over who gets what message.
βœ… Per-Recipient Templates
Set different templates for Contacts vs. Assigned Users/Additional Phone Numbers, giving you more control over how each party is notified.
βœ… Template Management Made Easy
Each notification type comes with a default SMS template. You can customize it, select an existing SMS template from your account or create a new one.
βœ… Send Test SMS Before Going Live
Use the Send Test SMS feature to preview your message before enabling it for real appointments.