🧭 Overview
You asked, we delivered! Users can now fully modify unpaid Service Appointments β€” including updating services, durations, variants, coupons, and more β€” directly from the edit screen without needing to cancel or rebook.
These changes make it easier to handle last-minute requests, corrections, or changes β€” with far less friction.
πŸš€ What’s New?
βœ… Ability to Edit Unpaid Appointments
Users can now update nearly all appointment details with ease, including the ability to:
  • Add/remove Services
  • Add/remove Add-Ons
  • Change Staff or Service Variants
  • Change Location, appointment title, appointment date/time, timezone, or coupon codes
No need to cancel or recreate the appointment β€” make the changes directly from the appointment modal and hit Save.
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βœ… Enhanced Support for Editing Paid Appointments
Modifying paid appointments remain locked for structural changes (e.g., service or staff), but you can now:
  • Duplicate Appointment to quickly clone the appointment, make edits, and rebook without starting from scratch.
  • A clear message in the edit screen explains what's editable and what’s not β€” so there’s no confusion.
🧩 How to Use It
  • Go to Calendars > Calendar View/Appointment List View > Services > Select the Appointment you want to Edit
  • Click the pencil icon to Edit
  • Save the appointment after making the changes
🎯 Why This Matters
πŸ› οΈ Operational Flexibility: Accommodate client requests without rebooking from scratch due to minor errors or updates.
⏱ Save time by editing or duplicating directly in-app
πŸ” Great for rebooking repeat customers with minor changes
Note: Editing Service Appointments is currently available on the web app only. Support for the mobile app is coming soon.