new
Phone & Text ☎️
☎️ Revamped Trust Centre and A2P Experience
We’ve rebuilt the Trust Center and the A2P registration flow in Trust Center to make it faster, clearer, and more predictable. Expect cleaner screens, smarter field validations, and a helpful Submission Review step before you hit submit.
🔄 What changed :
- A simplified, guided flow with improved labels and inline tips
- New Submission Review step to verify details before submitting
- Smarter validations to catch errors early
- Upcoming additions : Join a Support Call 🎧 and Video Walkthrough ▶️
🕹How it differs from the old experience :
- Before:the older UI was fragmented — Unclear validation, few support tools and no way to double‑check details before submitting.
- Now:the process is simplified, guided, and visually consistent.
🔹 Entry & Progress :
- Old:Separate Brand/Campaign cards under Trust Center with inconsistent design and visual communication
- New:Modernized Trust Center with revamped, guided flow in Trust Center with clear layout, support articles and tooltips.
🔹 Business/Profile Details :
- Old:Cluttered UI/UX providing minimal clarity on compliant Brand submissions.
- New:Inline instructions and with tool-tips to reduce confusion.
🔹 Consent & Opt‑in :
- Old:Static form with minimal clarity.
- New:Stronger examples and validation for compliant consent text.
🔹 Review & Submission :
- Old:Submission occurred directly after data entry — no review.
- New:Submission Review screen to confirm everything before sending.
🔹 Help & Education :
- Old:Limited static notes.
- New:IN-line guidance, Tool-tips, and Join a Support Call 🎧 and Video Walkthrough ▶️ (both coming soon!).
💡 Benefits :
- Fewer rejections
- Faster approvals
- Clearer guidance
- Streamlined, confidence‑building experience
⏳ Coming soon :
Join a Support Call — live help from inside the flow
Video Walkthrough — short visual explainer