We’ve rebuilt the Trust Center and the A2P registration flow in Trust Center to make it faster, clearer, and more predictable. Expect cleaner screens, smarter field validations, and a helpful Submission Review step before you hit submit.
🔄 What changed :
  • A simplified, guided flow with improved labels and inline tips
  • New Submission Review step to verify details before submitting
  • Smarter validations to catch errors early
  • Upcoming additions : Join a Support Call 🎧 and Video Walkthrough ▶️
🕹How it differs from the old experience :
  • Before:
    the older UI was fragmented — Unclear validation, few support tools and no way to double‑check details before submitting.
  • Now:
    the process is simplified, guided, and visually consistent.
🔹 Entry & Progress :
  • Old:
    Separate Brand/Campaign cards under Trust Center with inconsistent design and visual communication
  • New:
    Modernized Trust Center with revamped, guided flow in Trust Center with clear layout, support articles and tooltips.
🔹 Business/Profile Details :
  • Old:
    Cluttered UI/UX providing minimal clarity on compliant Brand submissions.
  • New:
    Inline instructions and with tool-tips to reduce confusion.
🔹 Consent & Opt‑in :
  • Old:
    Static form with minimal clarity.
  • New:
    Stronger examples and validation for compliant consent text.
🔹 Review & Submission :
  • Old:
    Submission occurred directly after data entry — no review.
  • New:
    Submission Review screen to confirm everything before sending.
🔹 Help & Education :
  • Old:
    Limited static notes.
  • New:
    IN-line guidance, Tool-tips, and Join a Support Call 🎧 and Video Walkthrough ▶️ (both coming soon!).
💡 Benefits :
  • Fewer rejections
  • Faster approvals
  • Clearer guidance
  • Streamlined, confidence‑building experience
⏳ Coming soon :
Join a Support Call — live help from inside the flow
Video Walkthrough — short visual explainer