⭐ Enable Image Attachments in Review Requests

We’ve introduced the ability for users to attach images when sending review requests, enhancing personalization and engagement—especially for field service teams who wish to share real, job-specific visuals.
🧩 What’s New
Manual Image Uploads:
Users can now manually attach images when sending review requests. This enables them to include relevant visuals such as before-and-after job photos or service snapshots to add authenticity and context.
Supported Channels:
SMS
Email
Note: Image attachment support in Mobile App (iOS & Android) is Coming soon
💡 Why This Matters
Previously, review requests supported only one static image (usually a logo) via MMS. With this update, users can now dynamically upload and send images at the time of the request—no longer limited to pre-set branding assets.
This enhancement allows businesses to:
Personalise outreach with real-time, contextual visuals
Increase engagement and customer trust
Drive higher review response rates, particularly in industries like home services, maintenance, and beauty care