💬 Capture contact details via Live Chat message

We have started capturing contacts' Phone Numbers and Emails if sent through Live Chat messages.

What's New?

We capture phone numbers and emails via live chat messages.
For example, if the message is sent through live chat - Hi, this is my number 9876543210 - we will capture this number as the contact's phone number.
If the contact already has a phone number, we will ignore the number coming in the message.
If there is already an existing contact with that phone number, then we will merge the Live Chat visitor contact and conversation with the existing contact.
All the above is applicable for capturing emails as well.

How to Use?

In a Live Chat send a Phone Number or Email as a message. Our system will parse the message and capture the details.